Staff leasing in the UK is a legal employment model that allows companies to use workers without becoming their direct employer. A licensed provider takes responsibility for payroll, PAYE taxes, National Insurance, pensions and HR compliance, while the client business retains full control over day-to-day work. As The WP Times reports, British managers are increasingly searching for clear explanations of what is staff leasing, how does a leasing company work, and the definition of a leased employee, as rising hiring costs and stricter employment regulations make traditional recruitment more complex and expensive.

The model – often described as PEO services UK or employer of record UK – is most widely used in IT, logistics, construction, hospitality and healthcare. Official UK data shows around 1.6 million workers are paid through agencies or third-party payroll providers, highlighting the scale of outsourced employment. Companies use digital systems such as Timeco login employee portals to manage payslips and schedules, while asking practical legal questions like is a 3 month notice period legal in the UK and what the definition of an employee under UK law actually means.
This guide explains, with real UK examples and typical cost ranges, how staff leasing works in practice, who benefits most from the model, and what legal and financial risks businesses must consider. Demand for PEO services UK and employer of record UK solutions continues to grow as companies look for faster, more compliant ways to hire staff without taking on full employer obligations.
What is staff leasing – origins and British context
Staff leasing as a business model emerged in the UK in the late 1990s, when companies began looking for ways to reduce the growing administrative burden of direct employment. The rise of complex PAYE payroll rules and stricter employment protections created demand for third-party employers that could take over legal responsibilities. The modern form of staff leasing developed in the early 2000s, alongside the expansion of outsourced HR and payroll services. As international businesses entered the UK market, many needed a practical solution to hire staff quickly without setting up a full local employment structure.

The model expanded sharply after 2012, when pension auto-enrolment rules came into force. These reforms increased compliance costs for employers and accelerated the use of professional employer organisations and leasing providers, particularly among small and medium-sized businesses. In today’s UK market, staff leasing means that:
- a specialist leasing company formally hires employees
- those employees work for a client business
- the leasing firm remains the legal employer
- payroll, taxes and HR compliance are handled by the provider
Definition of a leased employee
A leased employee in Britain is a worker who:
- holds an employment contract with a staff leasing company
- performs daily duties for a separate client organisation
- is operationally managed by the client
- is paid and administered by the leasing provider
This structure has become standard practice across sectors such as IT, logistics, hospitality and construction, where flexible staffing is essential.
What is an employee leasing company
British employers often ask a simple, practical question: “What is an employee leasing company?” An employee leasing company in the UK is a specialist organisation that becomes the formal employer of workers while supplying those workers to client businesses. The client directs the daily work, but the leasing company carries the legal employment responsibilities. In practical terms, an employee leasing company:
- employs staff on its own payroll
- assigns those employees to work for client organisations
- manages PAYE taxes, National Insurance and pension contributions
- provides HR administration and statutory compliance
In Britain, these providers are commonly referred to as:
- PEO services (Professional Employer Organisations)
- Employer of Record (EOR) companies
- workforce leasing or outsourced employment services
All such companies must operate within UK employment law, following regulations on contracts, holiday pay, workplace rights and data protection.

How does a leasing company work in practice
British employers regularly look for a clear answer to the question: “How does a leasing company work?” In practical terms, the process followed in London and across the UK is straightforward and structured. It typically works like this:
- A company identifies its staffing need – for permanent roles, temporary cover or project-based work.
- The business signs a service agreement with a staff leasing provider, setting out fees, responsibilities and legal obligations.
- The provider hires new employees or transfers existing staff onto its own payroll.
- Workers are placed at the client workplace, carrying out duties under the client’s day-to-day supervision.
- Payroll, PAYE taxes, National Insurance, pensions and HR compliance are managed by the leasing company.
- The client pays a single monthly invoice covering salaries, statutory costs and the provider’s service fee.
This arrangement allows businesses to use staff quickly and flexibly while the leasing company handles the formal employment responsibilities.
Who controls what
Although the leasing provider is the legal employer, operational control remains with the client. The client directs the work, sets schedules and manages performance, while the provider is responsible for contracts, payroll, benefits and compliance with UK employment law.

| Function | Client company | Leasing provider |
|---|---|---|
| Daily tasks | Yes | No |
| Work schedule | Yes | No |
| Salary payments | No | Yes |
| Taxes & HMRC reporting | No | Yes |
| HR admin | No | Yes |
| Workplace safety | Shared | Shared |
This structure is why many London businesses prefer staff leasing to direct hiring.
Staff leasing vs recruitment agency – the UK reality
Many British businesses confuse staff leasing with traditional recruitment agencies. In practice, the two models are fundamentally different in how employment responsibility is structured.
Key differences between the models
| Aspect | Recruitment agency | Staff leasing |
|---|---|---|
| Legal employer | Agency (usually short-term) | Leasing company |
| Typical use | Temporary cover | Ongoing roles |
| Payroll responsibility | Agency | Leasing provider |
| HR compliance | Shared | Managed by provider |
| Workforce flexibility | Medium | High |
Recruitment agencies in the UK are generally focused on short-term placements and filling immediate gaps. Staff leasing, by contrast, is designed for longer-term, structured workforce solutions, where employees may remain in the same role for months or years while the leasing company handles the formal employment duties. For businesses needing stable teams without the administrative burden of direct hiring, staff leasing offers a more permanent and compliant alternative to traditional agency staffing.
Legal framework: UK employment law explained
British employers regularly seek clarity on how UK law defines an employee and how those rules apply to staff leasingand employee leasing companies. A common online query is about the definition of an employee under UK law and whether staff leasing arrangements meet legal requirements. The starting point is the Employment Rights Act 1996, which establishes that an employee is a person working under a contract of employment with statutory protections. These protections include the National Minimum Wage, paid annual leave, pension auto-enrolment and safeguards against unfair dismissal.
In any staff leasing company structure, those legal rights remain exactly the same. The main difference is that the leasing provider becomes the formal employer of record. That provider is responsible for operating PAYE payroll, deducting National Insurance, administering pensions and ensuring full HR compliance. From a legal perspective, a leased employee must receive the same core protections as a directly hired worker, regardless of how the employment is arranged.

Employers often ask whether staff leasing is legal in Britain and how an employee leasing company fits within UK rules. The answer is clear: staff leasing is fully lawful when carried out correctly. Contracts must comply with UK employment legislation, HMRC payroll obligations must be followed, right-to-work checks must be completed and health and safety standards must be maintained. When these conditions are met, staff leasing operates as a legitimate administrative model rather than a way to avoid employment responsibilities.
Is a 3 month notice period legal in the UK
Many British employers and employees search for a clear answer to a practical question: is a 3 month notice period legal in the UK? The short answer is yes. A three-month notice period is entirely lawful in Britain and is commonly used, particularly for senior roles, specialist positions and leased employees working on longer-term projects. UK employment law does not set a maximum notice period, but it does require that notice terms are reasonable and clearly agreed.
In practice, a three-month notice period is typical in London and across the UK for professional and managerial contracts. For such a clause to be valid, it must be clearly written into the employment contract, accepted by both parties at the start of employment and applied in a fair and non-discriminatory way.
How payroll and employee portals work
Modern staff leasing arrangements rely heavily on digital payroll and HR systems. Instead of dealing directly with a client company’s internal payroll, leased employees are managed through specialist platforms provided by the leasing firm. Workers and managers commonly use online tools such as:
- staff leasing login payroll systems to access payslips and tax information
- Timeco login employee login portals for scheduling and attendance
- the My Timeco Employee portal for personal records and documents
These platforms allow employees to view payments, track working hours and manage holiday requests, while enabling employers to monitor costs and compliance in real time. Digital systems have become a central part of how employee leasing companies operate efficiently in the UK.

Typical functions of these systems
Modern staff leasing platforms are designed to centralise payroll and HR administration. In the UK, most providers offer secure online portals with the following core functions:
| Feature | Purpose |
|---|---|
| Online payslips | View monthly pay and deductions |
| Holiday requests | Book and track annual leave |
| Timesheets | Record and approve working hours |
| Expenses | Submit and review claims |
| Personal data | Update contact and employment details |
A reliable UK staff leasing company will always provide protected digital access for both employees and client managers, ensuring that payroll information, compliance records and HR processes are transparent and easy to manage.
Staff leasing phone numbers and customer support
Reliable British staff leasing providers place strong emphasis on direct communication and support. Reputable companies typically offer:
- dedicated staff leasing phone numbers
- UK-based payroll helpdesks
- HR advisory support lines
- emergency replacement and cover services
When selecting a staff leasing provider in London or anywhere in the UK, businesses should focus on practical, measurable factors rather than marketing claims. A key question is whether the company has a genuine UK-based support team instead of an overseas call centre. Employers should also check that the provider publishes a real, working phone number and offers direct contact with payroll and HR specialists. Response times to emails and queries are another important indicator of reliability, as is the availability of out-of-hours assistance for urgent payroll or staffing issues. Consistently clear and responsive customer service is usually the strongest sign of a professional and dependable leasing partner.

What professions use staff leasing in Britain
Staff leasing is now common across a wide range of UK industries. The model is particularly popular in sectors where flexible staffing is essential.
| Sector | Typical leased roles |
|---|---|
| IT | Developers, engineers, project specialists |
| Healthcare | Nurses, carers, medical support staff |
| Logistics | Drivers, warehouse operatives |
| Hospitality | Hotel and restaurant personnel |
| Construction | Electricians, labourers, site workers |
| Office support | Administrators, receptionists |
| Retail | Sales assistants, store staff |
London remains the largest market for staff leasing, with especially high demand in FinTech, hospitality, creative industries, airport logistics around Heathrow and large-scale construction projects.
The real cost of staff leasing in the UK
One of the most common online searches from employers is leased employees cost UK. Pricing structures are generally transparent and follow a predictable model.

Typical cost structure
| Component | Share of total cost |
|---|---|
| Employee salary | 70–80% |
| National Insurance & taxes | 10–15% |
| Pension contributions | 2–3% |
| Provider service fee | 8–15% |
Example – London office worker
| Item | Amount |
|---|---|
| Gross salary | £2,600 |
| Taxes & National Insurance | £320 |
| Pension | £80 |
| Provider fee | £260 |
| Total monthly cost | £3,260 |
Although the total figure can appear higher than direct employment, businesses often save money on recruitment, HR departments, legal risks and day-to-day administration time.
Advantages for UK businesses
Staff leasing has grown in popularity because it offers practical benefits:
- faster hiring and onboarding
- reduced legal and compliance risk
- a flexible and scalable workforce
- predictable monthly employment costs
- minimal internal paperwork
For small and medium-sized firms in London, it is frequently the simplest way to expand operations without building a large in-house HR function.
When staff leasing is not suitable
The model is not ideal for every situation. It is generally less appropriate for:
- company directors and board-level roles
- highly confidential or security-sensitive positions
- core strategic management functions
- permanent executive leadership posts
For operational, technical and project-based roles, however, staff leasing usually works very effectively.
How to choose a staff leasing company in London

When searching for a staff leasing company UK, businesses should follow a clear checklist.
Essential criteria
- a registered UK legal entity
- a proven HMRC compliance record
- transparent contracts and pricing
- a secure online payroll portal
- a genuine UK staff leasing phone number
- references from established British clients
Warning signs
- prices that seem unrealistically low
- no physical UK or London presence
- requests for cash payments
- unclear or vague contracts
- no employee portal or digital payroll access
Choosing the right provider is crucial, as the leasing company becomes the formal employer and a long-term partner in workforce management.
Top professions using staff leasing in the UK
Staff leasing in Britain is most widely used in sectors where businesses need flexibility, fast hiring and predictable employment costs. Analysis of UK workforce trends shows that certain professions rely on this model far more than others.

The most common leased roles by sector
| Sector | Typical professions |
|---|---|
| Information technology | Software developers, DevOps engineers, data analysts |
| Healthcare | Nurses, care assistants, support workers |
| Logistics | HGV drivers, warehouse operatives, pickers and packers |
| Hospitality | Hotel staff, chefs, waiting staff, cleaners |
| Construction | Electricians, site labourers, machine operators |
| Office support | Administrators, receptionists, customer service agents |
| Retail | Sales assistants, stock controllers |
| Education | Teaching assistants, temporary tutors |
Why these professions dominate
The pattern reflects practical business needs. In IT, companies often require project-based teams that can be scaled up or down quickly. In healthcare and hospitality, high staff turnover and seasonal demand make flexible employment essential. Logistics and construction projects frequently need large numbers of workers at short notice, particularly around major transport hubs such as Heathrow and large distribution centres.
London accounts for the highest concentration of leased employees in Britain. FinTech start-ups, creative agencies and hospitality businesses in the capital regularly use staff leasing to manage rapid growth without building large in-house HR departments.
Roles where staff leasing is less common
While the model works well for operational and technical positions, it is rarely used for:
- company directors
- senior executives
- highly confidential strategic roles
- permanent leadership positions
These posts typically require direct employment relationships rather than third-party arrangements.
Practical example
A London hotel preparing for the summer season may lease 20 reception and housekeeping staff for six months. The hotel manages shifts and performance, while the leasing company handles contracts, payroll and compliance. This allows the business to respond to seasonal demand without long-term employment risk.
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